Originally Posted by evergrn

This is my first-ever American Express card. I've been very impressed, compared to my VISA from Chase and BofA. The customer service answers RIGHT AWAY, and the phone rep is always courteous and the first rep I talk to usually seems to be able to cover a wider breadth of questions as opposed to Chase where I seem to get transferred from one dept to another. I supposedly don't have to do travel notice (AMEx says they have security technology that obviates such need). My VISA occasionally gets declined abroad for unclear reasons but, even when that happens, my AMEx Aspire card is always approved.

Are these positives attributable to American Express, or are they specific to the Aspire card?