Originally Posted by
bundaburg
Thanks for all the input.
To be honest, i'm surprised at the lack of support and logic applied from Qatar.
After speaking with them today, they advised that the held booking price changed as the ticket had to be repriced as I payed it over the phone! After explaining the situation, I was basically told that it is not their issue that the online payment didn't work and that I would need to follow up with Mastercard secure payment as it is not Qatar's issue.
Amazing!
In a logical world QR would perhaps care, and even thank customers for alerting them to the fact, that their booking-systems were refusing to accept payment for a paid-ticket, but this is the enhanced-world we now experience.
I wonder when QR or QRPC plan to introduce an administration-fee, for contacting them to explain that their system has just failed a customer, can't be long now !
