Originally Posted by
exerda
Yes, they are supposed to make multiple visits (and IIRC have multiple evaluators visit). Consistently having great food (and a menu that changes, I'd add) and service is very important. I'd hate to spend hundreds of dollars on a meal if it's something that on one night is blah and another is out of this world, playing the lottery as to which I'd get.
This sounds about right. I understand it's the reason Achatz's Next here in Chicago will never get a star. Because he completely revamps the theme, menu, concept, and even the decor every few months, there's no way to judge the consistency factor. Not sure if that's 100% true, but it's what I've heard from those in the industry.