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Thread: Marriott rolling out 'mystery guest' quality control
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Old Jun 24, 2018 | 4:27 pm
  #7  
hotturnip
20 Countries Visited
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20 Years on Site
 
Join Date: Apr 2002
Location: Atlanta Metro
Programs: Skymiles Gold, Aeroplan, AAdvantage, Hhonors Gold, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,690
Hyatt had mystery shoppers when I worked there. (I got mentioned by name in several reports--always favorably!)

I've always thought that was a job I'd love to have.
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