Originally Posted by
Jumper Jack
Yep bank error, no call back so far (10 minutes since call dropped by agent)
I hope it's not a serious problem... I tend to work on other stuff in parallel to minimize impact when I expect hold times. To be fair, AC hold times have been stellar when I call as a non-elite, and agent response has been on the mark for the last 12 months or so... RBC depends on who you get, I guess like all larger organizations.