FlyerTalk Forums - View Single Post - Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Old Jun 24, 2018 | 9:54 am
  #356  
millions
15 Years on Site
 
Join Date: Apr 2006
Posts: 470
Originally Posted by pilluelo
True, but wondering what you can do if IB uses this as an easy way out not to award the bonus Avios? I don't think a CC dispute will be successful, because technically you received what you paid for (i.e. flight tickets). Just playing devil's advocate here.

-pilluelo
No, you received part of what you paid for (i.e. flight tickets, but not Avios points). The promise of the Avios and the advertisements were material inducements to consumers to buy the tickets. Failure to provide those Avios would at a minimum constitute a breach of the agreement, and I would expect a CC company to side with its customer and void the purchase. At worst (if Iberia never intended to provide the Avios) it would constitute fraud.

Lots of hand wringing here, but the most likely explanation is that Iberia knows exactly what it is doing and made a calculated determination that the infusion of cash outweighs the cost of the time and redemption limited points.
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