I am trying to book business class award on TN using AA miles. Done it many times. EF shows availability, AA agents don't see any. When I asked to search in F (which is now business award) they see inventory but unable to price/confirm. Both April and May (up to 5/20). Nothing in coach as well. Very strange. HUCA countless of times. Resolution desk says we don't know, call tomorrow.
What it can be? Anyone has experienced that?