Originally Posted by
Schultzois
Because it was unsafe at the time.
The voucher was issued in large part to mitigate a highly unusual circumstance, once that actually made me and many others feel they had been left outside the duty of care and that no amount of money would resolve it in the moment.
Do I need to tell stories about retired airline employees taking into their care elderly ladies because no one else would? I didn't think it would come to it, but apparently too many here choose to attack the person instead of acknowledge the situation.
Moderators, please close this thread. I did not want people to act this way here. It's not worth it. Go take care of people you care about instead of doing this.
Actually, let me change that.
Go take care of someone you DON'T care about, because that's the only way these types of situations are going to get better.
Some of the people who were actually there took amazing care, but none of them under the responsibility BA actually had. They took care of people they didn't know.
That BA could make operational decisions that can make that be the outcome of a pretty ordinary Sunday in December is unconscionable to me, but I wasn't steering the conversation that way, I was acknowledging that they had said they got things wrong, but then when it came to setting things right, they even got that wrong.
I'm done with this. Thanks to those who were more positive than others.