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Thread: "You're on flyertalk. I work for the company. Who do you think knows more about BA?"
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Old Jun 22, 2018 | 6:50 pm
  #7  
Anonba
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Originally Posted by rssfed23
Is the workaround likely to be known to most call centre agents that have been there a while? - I ask as the guy was fairly certain I was in the wrong until the LHR > SLC "trick" got him to think rationally and double check with someone and I'd of hoped he'd of offered to perform any workaround just to make himself look less incompetent but he didn't. I guess he just wanted me off the phone by that point in time.
Yes it should be known as to most agents as there were emails sent out to contact centre agents about it.

Also i would say that flyertalk is very useful but not gospel i do see opinions/comments/ideas on this forum that arent correct, bear that in mind!
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