FlyerTalk Forums - View Single Post - Amex (USA) Extended Warranty reports
Thread: Amex (USA) Extended Warranty reports
View Single Post
Old Jun 22, 2018 | 1:34 pm
  #265  
garykung
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,807
Originally Posted by gooselee
I bought a ~$6k TV and had a back light go out. Was actually during the OEM warranty but Samsung was giving some excuse about shipping damage (which is BS - the set was delivered and installed by Best Buy with everything working for a month afterward).
IME - Samsung is always bad in warranty. In your situation, Samsung could have been violated the Magnuson-Moss Act, as well as any state protection you may have.

Originally Posted by gooselee
Not sure if this was extended warranty or purchase protection, but I was happy with the outcome.
Within 90 days of purchase? Purchase protection. Extended warranty if otherwise.
garykung is offline  
Reply