Originally Posted by
Gig103
Coming from a LUS hub (Phoenix), where planes don't doesn't always have in-seat power, let alone IFE, even in First, I'm probably swapping to DL for a year to try the other side even though it will mean connections. I like MSP, for example, the few times I've been through there.
Every time I consider flying DL more regularly, I think about what it would be like connecting at DL hubs and, in my mind, it's not pretty. I dislike connecting in ATL and MSP, and the DL JFK terminal is a downright embarrassment. They also wanted me to connect at CVG on regional equipment in IROPS a few months ago, and I declined. Also, I haven't been through LAX with them recently, but T2/T3 seems like a downgrade from T5. Granted, PHX is a weak link for AA and is desperately in need of renovation, and CLT isn't a great experience either (note the negative LUS trend here), but I generally don't mind AA's hubs overall.
I also have both Sky Club and Admirals Club memberships, and while the club food selections are better with DL, the seemingly perpetual overcrowding and lack of international business/first lounges are really big negatives.
The biggest thing DL has going right now to me is competitively priced premium cabin fares, so I'll fly them when the price/schedule is right, but otherwise AA will probably continue to get most of my business.