Originally Posted by
farnorthtrader
so you believe that a multi billion dollar corporation would change their entire strategy and their IT just to spite a blogger?
I do think they changed their IT and it's a terrible disaster.
Calling Marriott used to be easy with great systems and reps.
Today calling in for a travel package sucks, no one knows how to do it, and the systems constantly crash.
Hopefully, they will dump their new IT and go back to what worked before.