FlyerTalk Forums - View Single Post - Gold card validity
View Single Post
Old Jun 21, 2018 | 8:39 am
  #12  
Pascoe
All eyes on you!
15 Years on Site
 
Join Date: Jun 2010
Location: London
Programs: Mucci Blue, BAEC Gold, Blockbuster Video card
Posts: 1,382
Originally Posted by Mike P
[MENTION=284539]Pascoe[/MENTION]: No, I don't work for BA but I'm confident that that is the case; why would BA issue you a Gold card with membership valid until 2020 and then subsequently send you Silver card in 2019, it wouldn't make any sense?
One word.....Computer glitch (ok that's two words ;-)

Originally Posted by Mike P
There were reports in the IT thread that if you gained a status extension due to the IT issues and then subsequently went up a tier (I'm surmising that this is what happened in your case but please correct me if I'm wrong) that you then got the new status until the end of the extension period so I suspect that's what has happened in your case.
Yup - that's precisely correct. And if that is how they're handling it then fab - genuinely exceeding my expectations. Bravo.

Originally Posted by Mike P
If you are concerned, I'd suggest that you give the Gold line a call and ask them directly.
I think that is the sub optimal strategy in this particular case. They're not going to apologise profusely for the error, thank me for pointing it out and then accidentally up me again to GGL are they. So best case I phone up and stay the same. Worst case I get a new card in the post.... I think I'll pass thanks.....
Pascoe is offline