Thank you FYd.

for anyone who stays, I have the following questions:

1. Is breakfast included in award stays (as indicated in the confirmation from months ago, I think. I have gold status if it makes a difference)

2. Is the pool good, and open and not over chlorinated?

3. Are the pillows soft and preferably not very big? Beds medium or hard or very hard?

4. Name and email address of either the GM or reservations or sales manager or front office manager, anyone who does a good job and cares about guests.

5. Are there safety boxes in the rooms as indicated in the website? Big enough for an ipad?

thank you