Originally Posted by
flyercity
The legal standard is that a reasonable person must have known it was an error. In the leading case of Digilandmall the court agreed that there was such an error but the item was sold at something like 50 times less than the usual price. That is not the case here, not even close. BA legal ppl must know this. Seems like they are hoping that most passengers will take the voucher and let it go.
isn’t the case you refer to from Singapore? I am not sure what relevance it has here?
just to clarify, under English law the test is whether it was a “manifest error” and the English courts have defined that as one that is “obvious or easily demonstrable without extensive investigation”. This was recently confirmed again in a recent court of appeal case which someone else referred to upthread already (apologies on phone otherwise I would credit the person concerned).
EDIT: just to add from previous fare cases in England the question put is whether it’s a manifest error such that the person booking knew or ought to have known at the time there was an error on the part of British Airways. If the judgement is yes then the contract is void.