Originally Posted by
phant0m
....saying that the charge was made via the chip on the card and that there's no possible way that a chip can be fraud ....
Approximately how long have you had your current physical Prestige card? Not the account, the actual card. Have you used it at a terminal where the chip was used?
I ask because there is a type of fraud in which the EMV chip is swapped before you receive your card, but if that had happened your physical card should not work in a chip terminal. Discussion here pertains to corporate debit cards, but principle should be the same:
https://www.experian.com/blogs/ask-e...low-your-mind/
A retailer like Walmart probably has video of the transaction.