Originally Posted by
PV_Premier
While it's not the ideal scenario, you can also just call or tweet and ask to be placed into that seat. They should do it gratis. But I agree, it's maddening to have to do that extra step versus just being able to self-select online.
I've tweeted and went to the gate counter ton only get the run around to the point where I just gave up, even told that I wasn't eligible for one and that people behind me on the upgrade list were eligible.