Originally Posted by
Matthew Brown
We have already paid almost £200 to reserve seats in the 747 Upper deck for the outbound and I am hesitant to upgrade if we can't get this back. So does anyone know what my chances are? And is it worth using all our miles to go F instead of CW on the upper deck?
BA explicitly state you may claim a seat refund in event of paying for an upgrade, and my understanding is that "paying" includes using Avios
https://www.britishairways.com/en-gb...es-and-refunds
See the section on refunds, and note also the section on when you can't claim such refunds (upgrades using Avios is absent from this list). There is a form here to apply for the refund:
https://www.britishairways.com/trave...ing_claim_form
EDIT: Beaten by
PETER01 and half the forum