FlyerTalk Forums - View Single Post - Mistake fare LHR - TLV [Tickets now cancelled by BA]
Old Jun 18, 2018, 6:00 am
  #220  
flyuk
 
Join Date: Jan 2018
Location: Sapporo, Japan
Programs: Junior Jet Club, Nando's Card 1 Red Chilli, Tesco Clubcard, BAEC Gold, TK M&S Elite
Posts: 520
Message from Netflights:

"We have been informed by British Airways that on the evening of the 11th June through to the following morning an error was made by them on the filing of their Fares to certain destinations over various departure dates including your booking. Although we have tried to get them to honour the fares, British Airways have advised today that they are cancelling all bookings that were made on the incorrect fare level. British Airways have advised you will be refunded in full and they are offering a compensation voucher to the value of £100.00 per person and we pass on their apologies for the inconvenience caused. (details about the process of this voucher will follow from BA)If you wish to escalate this matter further, we ask you direct all complaints to British Airways.com, via their online complaint form or phone them on 0344 493 0787."
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