Originally Posted by
Thomas Chen
Anyway, she gives me a receipt for an eTicket and provides the balance of the voucher back to me as another paper voucher. I ask for an eVoucher and she says aa does not provide eVouchers. Is this lady just lying to my face non-stop?? Is she just assuming everyone is stupid or is she telling the truth?
The only thing I can say is that I doubt 99% of ticket counter agents care enough to try to thwart you in your attempt to redeem your paper voucher to attempt to save AA a little bit of money, so defending the company is probably not her motive.
However, this does bring me to ask a related question as I have a voucher expiring this fall and no plans to use it.... Can or should I just use it to book a fully refundable ticket, wait a few days, and then get a refund to get a reset on the expiration clock? Any down sides to doing that?