FlyerTalk Forums - View Single Post - UA Policy for Involuntary Schedule Change Involving Codeshare Segments
Old Jun 16, 2018 | 9:13 pm
  #12  
capedreamer
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Join Date: Jun 2010
Location: MEX
Programs: AC E75K
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A few more datapoints and observations.

Just opened my United app and discovered that all 3 upcoming UA itineraries I've booked have been affected by schedule changes, all by 20 minutes or less.

1) A bit surprised I haven't received any e-mail notifications for any of these changes.

2) I called in to see if I could change to more convenient flights, and despite the schedule changes being under the official 30-minute policy, the agent was happy to oblige (all old and new segments in this case were on UA). I was pleasantly surprised.
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