FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Jun 15, 2018 | 7:59 pm
  #43  
aero0729
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Marriott Customer Service Meltdown - 7 weeks and rolling

Does anyone have any inside information on Marriotts issues with hold times. 25 minutes every time I call the Platinum Premiere line and an automated person that guards the crap out of it! This has been going on for 7 weeks. How much patience does Marriott expect people to have ? Am I the only one experiencing these hold times?
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