I actually look at the app almost every day. Have the kids/grandkids in town for a vacation and missed the several days when this happened. When I first saw the drop to 2000 RC in the app I assumed it was a glitch till I went online and verified.

The latest today is that it dropped from 2000 to 50 sometime this afternoon. I sent a text to the person working with me (she gave me her personal number) and let her know. She just texted back and said she has gone home for the day and would check in the morning, ending with assuring me once again that they would take care of returning my missing credits and thanking me again for my assistance. I can't get over how polite they've been about it. It really shouldn't be this easy to drain an account of RCs but I believe this is something they'll work on in the future and I'm confident it will work out (with my RCs being returned) before my next trip to Vegas in a couple months.