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Thread: Denied Boarding on Air Canada flight due to staff lack of knowledge
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Old Jun 15, 2018, 9:47 am
  #9  
ChrisA330
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
Originally Posted by Fiordland
I am not certain why the cut-off time is even an issue. If she arrived at the airport and entered the line before the cut-off time then she did her part.
That's not how it works. You need to have checked in, received your boarding pass, and dropped your luggage before the cut off time.
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