Originally Posted by ecohencole1
on my last vacation, my rental van broke down about 20 miles from the airport. Not only did Avis take 3 hours to pick us up (with a new van), but on our departure, stuck us with a $40 service charge to fill the tank on the broken-down van.
Anyone else had this problem?
If the van broke down, common sense would dictate you couldn't have filled the tank even if you wanted to. I would fight it. If your breakdown wasn't handled by someone who knows how to properly enter the car exchange, you get nailed for refueling.