Originally Posted by
pbd456
Q: Can the Gold Upgrade voucher be used by anyone in the Household Account?
Any Household Account Member who earns Gold Upgrade vouchers must redeem them personally. Gold Upgrade vouchers are not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn Gold Upgrade vouchers are subject to applicable Household Account redemption rules, whereby the Gold Upgrade vouchers can only be used for members within the Household Account. These upgrades cannot be allocated to Executive Club Members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that Member's Household Account, but the head must be a gold card holder. If the head is not a gold the voucher is effectively lost since it can’t be allocated.
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I dont believe it is true. it takes some hassle for BA IT to fix, but it is possible to allocate to head of household when head is not gold [june 2017]
Thanks for the comment. How did you manage it? The answer provided above is based on a number of reported experiences where members under 18 earned a GUF but could not be allocated it, and the head of the HHA was not a gold and BAEC explicitly stated they couldn't be allocated the GUF either.