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Old Jun 15, 18, 1:23 am
  #9  
Fliar
 
Join Date: Mar 2004
Location: here and there
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Posts: 3,216
Originally Posted by Often1 View Post
I suspect that the TA is the problem. EK may well be communicating with the TA in response to OP's queries because that is who they have been dealing with and it is with whom they ought to deal with.
I think you are right, Often1. I have been trying to call the TA but no reply since last year. He worked (I'm afraid the past tense is accurate here...) alone, so there are no colleagues I can reach.

Thanks to the tip from Metanoi (great handle, by the way!) I now have someone ('Jamal') who seems responsive. He has asked for the previous communication (via Twitter DM), which I have sent. Fingers crossed!

I'll update this thread when I have news.
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