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Thread: Denied Boarding on Air Canada flight due to staff lack of knowledge
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Old Jun 14, 2018, 11:28 pm
  #1  
a.arash021
 
Join Date: Jun 2018
Posts: 6
Unhappy Denied Boarding on Air Canada flight due to staff lack of knowledge
Hi

I need to know which forum should I post my question.

Last year my aunt was denied boarding on an Air Canada flight to United States (US). I have been contacting Air Canada customer service to get a refund for the ticket since it was Air Canada's mistake, but have been unsuccessful so far, and need some guidance.

Which forum is best to explain the situation in more details and ask for guidance?

Thanks
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