Originally Posted by
danger
And rule number two is don't use the e or m words.
I did book a promo fare with Aeromexico I booked last year going from MCO to SDQ last year in FC for around $100, and Aeromexico did honor that fare. I did not wind up flying and cancelling the booking since it involved a red eye to MCO to MEX in a FC single aisle 737, but my experience dealing with their CS was pretty positive. In contrast, I still haven't seen refunds from recent AF fiasco albeit it was booked via third party. As such, I am a little more confident than usual in regards to airline honoring the fare but we shall see.