Originally Posted by
Kevin AA
Maybe a law that provides for statutory damages of $1,000 from an airline employee to a passenger when they pull this crap would cut it down a lot. That would be nice to get a thousand bucks every time a FA lies to you and tells you to put your dog in the overhead bin, or install the carseat backwards, or whatever stupid and false reason they come up with just to mess with you and make you miserable. Complaining to UA is tilting at windmills. Financial punishment is the only thing that will work IMO.
um, this statement is just not accurate with the events that were reported.
FA made a mistake, Pax called them on it, fixed the mistake, flew the flight, then made a complaint to the airline, complaint was fixed, then pax went to social media.
In other news, I ordered chicken, it came back uncooked. I told the waitress; she doubted me then showed it to a different waitress who brought me new chicken. I ate it, got my meal refunded-then tweeted about it and it made national news.