Originally Posted by
Kevin AA
Maybe a law that provides for statutory damages of $1,000 from an airline employee to a passenger when they pull this crap would cut it down a lot. That would be nice to get a thousand bucks every time a FA lies to you and tells you to put your dog in the overhead bin, or install the carseat backwards, or whatever stupid and false reason they come up with just to mess with you and make you miserable. Complaining to UA is tilting at windmills. Financial punishment is the only thing that will work IMO.
That's kind of silly - no evidence otherwise that they made genuine mistakes. Although I wish I lived in a perfect and mistake free world - that isn't reality.