Originally Posted by
iluv2fly
Seriously? More than the safety of the passengers?
Originally Posted by
txaggiemiles
This is absolutely a situation that the captain would and should be taking care of. If I were the captain and I found out about this from the news, rather than at the time, I’d be livid.
Wait, now it's the captain's duty to personally check all infants on the plane and make sure the crew is following correct protocol regarding enforcement of baby-seating-position visa vie safety?
Because why in this described situation would two "crew members" have involved the captain themselves if they were under the impression they were correct?
These "crew members" [erroneously] told a passenger to face their child forward instead of backwards. They obviously thought that was policy. The passenger reluctantly complied.
The captain has to rely on other crew members to do THEIR job. They clearly got it wrong here.