Hotel Lost & Found
While we often complain about all the problems we encounter in our travels, I thought I would share some "good news" about two hotel lost & found adventures. Both were at Hilton branded properties, where I usually stay.
Our family did a Disneyland trip trip about two years and we stayed at the Hilton Suites in Orange, CA. When we went to check out, we did the usual mad dash of packing everything up and headed off to the airport. When we got home, my wife asked me if I had remembered to check the draw under the TV cabinet at the hotel. I did a mental playback of where I checked for clothes and other items and figured that I probably missed that spot.
I then call the hotel and explained that we had earlier in the day check out of room xxxx and that we probably left some clothes behind in one of the drawers. They put me in touch with housekeeping and they said they would get back to me. I figured that I would probably not hear anything back but an hour or two later I get a call from a woman who says they found our stuff. They said they would mail it to me at no charge to me. They said that was their hotel policy. I thanked them profusely and felt great that we were able to find the stuff.
About two days later a package arrives from the hotel. We weren't exactly sure what we left behind, so it was somewhat of a surprise when we opened the package to find that it contained about a half a dozen pair of my 6 year old daughter's underwear! If I knew what the contents were, I probably wouldn't have even bothered. Anyhow, we all had a good laugh about it.
My second story involves my wife who attended a convention at the Doubletree Hotel Seattle Airport. One of the nights they had costume party and she had borrowed two rings from a friend. She was told that the rings were strictly costume jewelry. During the party, she had lost one of the rings. As the convention had about a 1,000 people attending, we figured it would be hard to find a ring among all of those people. Anyhow, she contacted the lost and found department and they said they would look for it. Several weeks went by and we pretty much gave up on the ring. Then my wife gets an e-mail from the hotel containing several digital photos of a ring they found. Sure enough, it was the lost ring. They mailed it to us and she was able to return it to her friend. I thought it was cool how they took the time to take photos of the ring and e-mailed them to us.
I'm sure that there are many other stories like these out there. Anyone want to share some of your better ones?