FlyerTalk Forums - View Single Post - Woman claims UA flight attendant forced infant daughter to sit in dangerous position
Old Jun 12, 2018, 10:21 pm
  #4  
emcampbe
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Originally Posted by Italian_Kayaker
It was a SkyWest flight. United has already apologized and refunded the daughter's ticket--sounds like they are learning how to defuse PR crises...

Fox News: Woman claims UA flight attendant forced her infant daughter to sit in dangerous position
And/or, unlike the FA/GA, someone looked at what happened and realized they were 100% in the wrong.

My question is, if the FAs are primarily there for our safety, why do they not know the rules? And if they do, as it says somewhere she knew but said the GA has ultimate authority (which shouldn’t be true, it should be up to the captain), why isn’t a GA minding their own business instead of interfering in an onboard situation which is utterly and completely outside their responsibility and likely expertise, as the GAs actions clearly show. In fact, why did FA not involve the captain here.

I get the pax wanted to get home, but if this was me, the appropriate thing would be to discuss with the purser, and if it the GA was still claiming authority, to the supervisor (though realistically, it should be the captain). If this was me, I’m also getting off that plane and discussing with airport supervisors. Our car seat (infant seat) can only be used facing backwards - that’s how infant seats are (though you could use a convertible, but still not safe enough forward facing at 8 months), so there’s no actual way to use it forward facing.

All it takes is a bit of common sense - this stuff shouldn’t be happening - it’s ridiculous.

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