Or it could be a service recovery from a previous poor flight experience, even a newly trained
BA Agent would know that.
Originally Posted by
KARFA
thats a cabin crew matter, out of my sphere. We can’t all rely on cold cabins for our upgrades
Touche but Ha ha, that particular one and only double upgrade was very unexpected but very welcome I must say. Hard to believe that was nearly 5 years ago though.
Back on topic though but I'd imagine service recovery upgrades are quite low but that's just a guess.