Originally Posted by
UKtravelbear
just seen this - you do get an email - despite what the website says - but I found it best to check my account everyday (actually I was doing it a couple of times a day!)
As your parents are currently in the US they might be able to arrange to have the interview there - make the appointments via their accounts.
We got the approval emails the day before travel which was very fortunate
Thought I would update this .. My parents are both a pair of chancing gits, They got off at Orlando and innocently they say they followed all the signs for GE and used the machines even though they hadnt had the interview , pleaded ignorance to the officer when they got the X through the photo and he conducted the interview, easily saved 2 hours of getting to the front of the queue in Orlando lol