Originally Posted by
Gig103
Hey all,
According to Orbitz (booked a package w/ business class fares), DL changed my return flight by 1 hour 3 minutes. I'm now getting home at 11:20pm and have work the next day. I haven't called yet, but is it likely Orbitz will put me on a KLM route (PRG-AMS-LAX-PHX) instead of my current DL metal (PRG-JFK-PHX)? I'd rather the extra stopover because through AMS arrives home much earlier (5pm) and skips 6 hours in a 'recliner' F seat. Not sure what I can expect with them.
From what I've read, dealing with Orbitz in these situations regarding schedule changes can be a real pain. But as you booked through Orbitz, you will need to go through Orbitz. What I have read says you may need to elevate to a supervisor.
You can also contact DL and see if they are able to take over the reservation (this is usually a $50 fee, but then you can deal with DL directly on the schedule change).