Originally Posted by
gooselee
Man, I guess DL hates me too, then. They take away my rebooking button after I confirm my new flight, so long as the new flight is running on time. (Or, sometimes the itin just disappears completely from my DL app, but that's a separate issue).
Between this and getting booked into C+ on partner PE itineraries, I guess I should pack up and move to NK or some thing, huh?
I recently made an incorrect IRROP change. The option to change disappeared from the app so I called in. Annoyingly an agent argued with me over fare class availability (ala SDC and not for IRROPs) and had a long hold for a Supervisor.
Went onto computer and it still allowed me to "find other flights." Supervisor argued my ticket was non-changeable (it wasn't, and even if it was that wouldn't matter for IRROPs) and so I told her she was wrong, her agent was wrong, and for proof of that to refresh her screen - for once the website did something for me more competently and (relatively) faster than the DM line.