FlyerTalk Forums - View Single Post - Mauna Kea Beach Hotel Autograph Collection, Big Island of Hawaii [Master Thread]
Old Jun 11, 2018 | 8:34 am
  #291  
hockeyinsider
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Originally Posted by DJ_Iceman
Plus, there was an open disdain for being tied to Marriott and several disparaging remarks from different hotel employees about the riff-raff these "Marriott" guests were compared to their decades-long legacy travelers. The sense I got was that joining the Autograph Collection was an ownership decision that front-line staff and management did not agree with, and they would rather have seen the hotel fade into obscurity and bankruptcy than to have brought in new customers.
I would have immediately raised any disdaining comments to the general manager.
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