FlyerTalk Forums - View Single Post - Diamond Service/Support - always disaster or it's just me?
Old Jun 11, 2018 | 8:27 am
  #27  
gooselee
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Originally Posted by flyerCO
It stays there. I've rebooked using the tool to delay a flight three days. First booking to next days flight, then that morning to rebook to the following days flight. If you call in and rebook then the option goes away in most cases. It all depends how the agent processes it and if a ticket reissue is needed.

As to OP, I've had great luck with DM agents during IRROPS. Last year was scheduled to fly YYZ-DTW-PVG YYZ-DTW got delayed. I was rerouted YYZ-AMS-PVG. Truly against the rules, but no hassle. You should've had no problems getting on AF/KL/VS as they're JV and thus split revenue for TATL flights regardless of metal flown.

As for DTW/SAN thus is something a DM phone agent should be able to do. There's no only one rebooking rule for IRROPS, unlike for a travel waiver change in advance.
Man, I guess DL hates me too, then. They take away my rebooking button after I confirm my new flight, so long as the new flight is running on time. (Or, sometimes the itin just disappears completely from my DL app, but that's a separate issue).

Between this and getting booked into C+ on partner PE itineraries, I guess I should pack up and move to NK or some thing, huh?
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