Originally Posted by
gooselee
No, I'm thinking of an actual IRROP delay. The only time I've been offered in the app to change my flights a second (or more) time is when my NEW itinerary also goes IRROP. This happens every so often during WX when lots of flights are delayed. Otherwise, I pick my new flights and the "Find Alternate Flights" button goes away.
But still, OP was asking for a subsequent change, AND after he had already started traveling on a newly confirmed/accepted itinerary, AND in which all flights were operating normally, AND to a new date of travel. DL agents are often accommodating and flexible when you're trying to get around one rule, but add two or three ambiguous-at-best policies plus and international ticket and partner metal...I don't fault the DTW agent for arriving at the decision he/she did.
It stays there. I've rebooked using the tool to delay a flight three days. First booking to next days flight, then that morning to rebook to the following days flight. If you call in and rebook then the option goes away in most cases. It all depends how the agent processes it and if a ticket reissue is needed.
As to OP, I've had great luck with DM agents during IRROPS. Last year was scheduled to fly YYZ-DTW-PVG YYZ-DTW got delayed. I was rerouted YYZ-AMS-PVG. Truly against the rules, but no hassle. You should've had no problems getting on AF/KL/VS as they're JV and thus split revenue for TATL flights regardless of metal flown.
As for DTW/SAN thus is something a DM phone agent should be able to do. There's no only one rebooking rule for IRROPS, unlike for a travel waiver change in advance.
As for GUC, they should've kept you in J. They should've been doing a cabin to cabin rebooking. Instead it sounds like the agents were trying to do a fare class to fare class rebooking.