I've only stayed once, so may be a one-off bad experience, but I just felt a "vibe" from all the hotel staff of indifference to service overall. Plus, there was an open disdain for being tied to Marriott and several disparaging remarks from different hotel employees about the riff-raff these "Marriott" guests were compared to their decades-long legacy travelers. The sense I got was that joining the Autograph Collection was an ownership decision that front-line staff and management did not agree with, and they would rather have seen the hotel fade into obscurity and bankruptcy than to have brought in new customers.