Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,750
Hard to say. After one incident, I'd have a discussion with my employee. But after three similar incidents, I could not afford to keep him at the same position anymore. I would try to find him a back office position where possible.