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Thread: check your account if you cancel a reward booking
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Old Jun 9, 2018 | 9:59 am
  #7  
olympian
15 Years on Site
 
Join Date: Jun 2008
Location: Newcastle, UK
Programs: IHG Rewards Club Spire Elite, Hilton HHonors Diamond
Posts: 221
Originally Posted by chongcao
I have never had this problem and I hope it would not happen to me yet! More details needed from your guys who had the problem like:
When did you book it?
When was the stay for?
When did you cancel it?

Otherwise I don't think anyone would have an idea about what is happening.
My reward stay was booked in February and was for last night. I cancelled it on 6th June, so 2 days before check-in. Cancellation deadline was 1400 on 7th June.
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