Originally Posted by
1Newflyer
Regardless if an error or not all transactions should be identified in the records. Deposit or removal without identification is wrong, most likely illegal.
That's what I thought too. I've had instances of transaction reversals in the past - but I'd still see the original one and the one with the negative sign. It would also be surprising if Aeroplan allows partners to remove transactions without any trace: how'd they (Aeroplan) reconcile it internally? That's their revenue, so they should be concerned about that, I hope.