FlyerTalk Forums - View Single Post - Denied Lounge Access Based on Room Rate
View Single Post
Old Jun 9, 2018, 3:51 am
  #37  
nacho
FlyerTalk Evangelist
 
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Originally Posted by dingjie
If I am not wrong, this is a special local rate hence it might be a rate negotiation by your corporate travel manager (fortune 50-100 tends to negotiate harder) where the points and benefits was exchanged for possibly a lower rate.

You and your colleagues could contact your Corporate travel manager to complain (such that they include this in the negotiation for the rate next year) and feedback to the hotel sales team (they want your business so they have to convince the GM to give the benefits)
It's difficult to change that as you said they negotiated hard for it. Mr.'s corporate travel policy is very strict and straightforward - you need to stay at the cheapest closest hotel you need to be, anything else will be violating corporate policy. He is working in a Scandinavian NMC, don't know if it's any fortune company. Their corporate travel agency was told to book HBO fare for all the employees and one of his went to the US and found out at the airport that he had to pay for check bags. He paid for it with his corporate card but it's not saving the company any $. I asked Mr. if he can tell Corp travel about it and he said even he did nothing is going to change.
nacho is offline