Originally Posted by
AANYC1981
There's no reason an employee/NRSA should be addressing a customer like this......not at all.
Or anyone. Employee, non rev or general passenger.
No different than a window shade. I always fly window and like to keep it open. Some times the pax next to me asks me to lower it as it is causing glare on their screen or whatever. I have no issues with the request or usually complying. But being rude, reaching over me when I am awake etc. not acceptable.
Politeness goes a long way. Still.