Pretty good overall. I used a TSU and they bumped me up to the Ocean Front Suite in the Napili Tower. The standard upgrade is the Ocean View Suite in the Lahaina Tower. The Regency Club lounge is awesome. My family ended up eating dinner there many nights, as the food was delicious. Each night had a different main item, such as coconut shrimp, kalua pork sliders, and beef nachos. Breakfast is limited, but it's good enough. Service all around was excellent. The only gripe I really have is with the condition of the rooms. The decor is somewhat new, but it could use a hard renovation. Especially with the old sliding glass doors.