Alright, I'm going on borderline abuse by reviving a thread that's 2+ years old, and the FT mods might give me an appropriate slap on the wrist for doing so. Especially since I'm replying to myself as the last person to post ITT.

But I am absolutely gobsmacked to get an upgrade email from UA today. In four years of flying UA and receiving a good deal of CPUs, I am absolutely bewildered to receive an email confirming an upgrade with no change in preferences and settings.

More importantly, I wanted to ask if this was a unicorn moment where the UA IT aligned or an area where UA IT actually improved.

(Side note: I still deeply distrust UA's SHARES implementation, and even if I got emails 95%+ of the time telling me "tough luck pal" I'd prefer that to not knowing if I missed the normal upgrade procedure before T-24).