Originally Posted by
bmr12
Any other advice on how to actually get my measly 750 points posted?
These points post separately from the room bill. I stop at the FD to check out and ask them to post my "green choice" points while waiting. It's worked so far.
Trying to get points posted by customer service is now an exercise in futility. Last time my 500 arrival points failed to post they spent 30 minutes writing up a "trouble ticket" to the hotel. Apparently Marriott customer service has had their authority to fix small problems removed.